DDO / LOTRO Hacked

Started by Duck · 4 posts · 1,312 views

  1. #1
    From TurdBind.

    Greetings,

    Turbine is concerned that a third-party recently may have attempted to access forum account information. There is no indication at this time that your account was modified or compromised. For your protection we suggest you change the password to a unique, hard to guess password not associated with any other sites or services. If you changed your password after October 11th, then you can disregard this message.

    To change your password, please follow these steps:

    Go to https://myaccount.turbine.com/

    and click on "Forgot your password?" You may also click this in the game launcher.

    Follow the instructions on how to recover your password. A new password will be sent to this e-mail address.

    Once you have received the password reset e-mail, change your password. Please remember to use unique, hard-to guess passwords that are not associated with other online services or sites.

    Turbine takes your account security seriously. If you have any questions, please feel free to contact us at https://support.turbine.com/

    . You may submit a new inquiry to our Customer Service team, and they will be able to assist you further.

    Thank you,

    Turbine Support


    What you need to do also is contact Turbine support and submit a ticket to remove your CC information from their system if you were VIP an had auto billing.

    http://support.turbine.com/ics/support/def...;questionID=239

    Log on to your account, dig around until you find support center, up top will be a tab called support center, second choice on page is submit a ticket - and one of the drop downs will be account information and second drop down will be CC billing information

    Follow the bouncing ball to submit a ticket to remove your CC info.
    People are getting hacked and CC used for their game purchases.

    F.Y.I.

  2. #2
    thx Ducky,

    Odd I didn't get this email.
  3. #3
    I changed my passwords for both the forum account and the game account. Let's see if I can remember that next time I try to play 😀
  4. #4
    Just figured that there is a Paypalll option for points and also Kmart / Walmart / Gamestop selling points cards now - no need for a card on file.