It seems good dealings with companies are very short in examples lately. I recently had a great dealing with a company and wanted to publicly shout about it to the rooftops. Most likely this post won't change anything but hell lets give it a try.
Maybe I will keep a Running Talley in this post: BFG Technology
I have a BFG video card its a BFG 9800GTX OC. Recently I have had some random freezing issues, which are unheard of for me. I spent alot of time over the past few month troubleshooting and came to my video card as the culprit. I finally contacted BFG and expected a fight to replace the card. I told the tech support guy my abbreviated process of troubleshooting. He agreed it was the vid card and sent me a new one, I got the card in 2 days and shipped my bad on back in 4 days. Perfect customer support the phone call was less than 15 minutes, the total transaction is less than 4 days!!!!